Last Updated: March 23, 2026

At Cerah (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring transparency in how your information is collected and used through our forms.

This website is a central hub for submitting inquiries, applications, and project information related to our services.

1. Information We Collect

We collect personal and business information that you voluntarily provide when completing forms on this website.

These forms may include, but are not limited to:

• Social Media Inquiry Forms
• Web Discovery Forms
• Branding Discovery Forms
• Branding Inquiry Forms
• IT Support Inquiry Forms
• Future service, onboarding, or application forms added to this website

Depending on the form, the information collected may include:

• Name
• Email address
• Phone number
• Business name and details
• Project goals and requirements
• Brand preferences and creative direction
• Budget information (if provided)
• Any additional responses or files you choose to submit

We may also collect technical data automatically, including:

• IP address
• Browser type
• Device information
• Pages visited and usage data

2. Purpose of Data Collection

Because this website is designed specifically for form submissions, the primary purpose of collecting your information is to:

• Review and evaluate inquiries and project requests
• Understand your needs, goals, and vision
• Communicate with you about your submission
• Prepare proposals, quotes, or recommendations
• Provide services and ongoing support
• Maintain internal records for project tracking

3. Forms and Data Handling

All forms on this website are powered by Forminator.

When you submit a form:

• Your submission is emailed directly to our team
• Your data is stored securely within our WordPress database

Your information is used strictly for business communication, project evaluation, and service delivery.

4. Google Analytics

We use Google Analytics to understand how users interact with this website.

This may include:

• Pages visited
• Time spent on the site
• Device and browser type
• Approximate geographic location

This information helps us improve the structure, performance, and effectiveness of our forms.

5. Cookies

This website uses cookies to:

• Ensure forms function correctly
• Analyze traffic and usage
• Improve overall user experience

You may disable cookies through your browser settings.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted services that support our operations, including:

• Forminator (form processing)
• Google Analytics (analytics and reporting)
• Website hosting providers

Information may also be disclosed if required by law.

7. Data Retention

We retain submitted information for as long as necessary to:

• Respond to inquiries
• Manage client relationships
• Maintain internal records
• Support ongoing or future services

8. Data Security

We take reasonable administrative and technical measures to protect your information. However, no online system can be guaranteed to be completely secure.

9. Third-Party Services

This website may include links to third-party platforms or services. These platforms operate independently and have their own privacy policies.

10. Your Rights

You may request:

• Access to your submitted information
• Corrections to your data
• Deletion of your data

To make a request, please contact us through any form on this website.

11. Contact

For any privacy-related questions, please contact: support@madebycerah.com

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.